Terms and Conditions

Welcome to Yunimall, a student-focused e-commerce platform dedicated to supporting and empowering student entrepreneurs by providing a seamless online marketplace to buy and sell goods and services across university campuses[cite: 3].

These Terms and Conditions ("Terms") govern your use of the Yunimall platform (the "Platform"), which includes the Yunimall mobile application, website, and all related services offered by us ("Yunimall," "we," "our," or "us").By accessing or using Yunimall, you acknowledge that you have read, understood, and agree to be bound by these Terms[cite: 5].

1Introduction

Yunimall is designed specifically for students and student-run businesses to enable digital commerce across university boundaries[cite: 8]. Whether you're a vendor listing your handmade crafts or a student looking for quality and affordable products, Yunimall connects you to a wider academic marketplace. These Terms govern your relationship with us and outline the expectations, rights, responsibilities, and legal obligations that accompany your use of the platform[cite: 10].

2Definitions

• User: Any individual or entity accessing or using the Platform, including Vendors and Buyers.
• Vendor (or Seller): Users who post listings to sell goods or services on the Platform.
• Buyer: Users who purchase or intend to purchase goods or services through the Platform.
• Account: The user profile created on the Platform, containing personal and transactional information.
• Services: All features, functionalities, content, and support provided by Yunimall.
• Transactions: All purchases, sales, and financial dealings made between users through the Platform [cite: 13-21].

3Account Registration

To access Yunimall's features, users must create an account with accurate and current information[cite: 23].

Eligibility Criteria

• Users must be at least 16 years old and enrolled in a recognized educational institution.
• Vendors must be student entrepreneurs or student-run businesses [cite: 26-27].

Registration Requirements

• Valid university email address or student ID (for verification purposes).
• Full name, contact number, university name, and business details (for vendors) [cite: 29-30].

User Responsibilities

• Keep login credentials secure.
• Update profile information promptly if there are any changes.
• Notify Yunimall of any unauthorized account activity immediately [cite: 32-34].

4User Obligations

As a user of Yunimall, you agree to:

• Use the Platform in compliance with all applicable laws and university regulations.
• Provide accurate and up-to-date information.
• Treat other users with respect and refrain from harassment or abusive behavior.
• Not use the Platform for fraudulent or illegal transactions.
• Refrain from infringing on the intellectual property rights of others [cite: 37-42].

Failure to meet these obligations may result in account suspension, termination, or legal action.

5Vendor Responsibilities

6Use of the Platform

7Payments and Transactions

All payments are processed through Yunimall's secure system.

• Handling: Funds are held by Yunimall until delivery confirmation. Payments are transferred to the Vendor 7 days after the Buyer receives goods (or earlier if confirmed), unless a dispute is raised [cite: 78-80].
• Methods: Debit/credit card, bank transfer, and approved digital wallets[cite: 82].
• Fees: Yunimall may charge a service fee, disclosed before order confirmation[cite: 84].
• Disputes: Issues should first be addressed between Buyer and Vendor. Yunimall may intervene if escalated [cite: 87-88].

8Shipping and Delivery

Yunimall oversees and manages shipping operations. Vendors must ensure products are packaged properly.

• Vendor Obligations: Cooperate with the logistics team for timely dispatch. Use appropriate packaging and presentation [cite: 92-96].
• Buyer Expectations: Provide accurate addresses and inspect goods upon delivery [cite: 97-99].

Yunimall is not liable for delays caused by force majeure events[cite: 100].

9Refund and Return Policy

Exceptions: Personalized items and digital goods are generally not eligible for return [cite: 112-113].